Frequently asked questions
What post codes do you deliver to for your Egg Club?
As we are a small, family run business, we cannot cover all of Shepton Mallet. The Post Codes we currently deliver to are below. If your house is not within these post codes, we are more than happy to arrange collection days for you.
I am signed up as a Gocardless customer for your Egg Club. What happens to my payment(s) if I go on holiday?
Due to fees applied to us for we, unfortunately, do not issue refunds for Gocardless subscriptions.
As the eggs that are laid are ear marked for you as an Egg Club member it may not always be possible for us to re-sell those eggs.
In the instances that you are away, you could either gift your eggs to a friend or family member or instruct us to try and sell them on. If we manage to sell them, you would be in credit for en extra box of eggs at a time when we have surplus.
How can eating meat and killing an animal help the animal survive?
What most rare-breed farmers (including ourselves) do is sell their meat via farm gates sales meaning the food miles are minimal which in turn means less carbon emissions and we all know that that is a good thing.
I have signed up to the know your food scheme but no longer want the pork, can I get a refund?
By signing up to the scheme you are acknowledging that the pigs we have are and will always be destined for slaughter. Your monthly fee or one off payment pays for your portion life, from start to finish.
You can stop your subscription at any time but we will be unable to offer any refund or end product.